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Frequently Asked Questions

How do I find my responses?

When you receive responses to your review request you will receive an email notification, in this email there is a link that will take you directly to the response (after you’ve logged in).

Alternatively, if you login to your account on the website and click the ‘My Review Requests’ navigation item at the top of the page you will then see a list of your requests. Simply click the ‘See reviews’ alongside the request and you will be taken to the list of responses.

How long until I see responses?

You should start receiving your responses in the first 24hrs. You will receive an email notification when they come through. If you haven’t received any emails please check your email ‘Junk’ folder to make sure it hasn’t gone in there. You can also login to your account here and view the responses.

How are the responses quality controlled?

We put the power in your hands. Once you’ve received the responses you can then vote on them. The reviewers then receive their respective payment based on your votes, the best rated receives the most, the lowest receives the least.

In the very unlikely event that a reviewer provides an extremely poor response you have the ability to report this to our admin via ‘report abuse’. Our admin will then review and if agreed that response will be removed and we will get you another response to replace.

Can I purchase more reviews?

Absolutely, if you login to your account and click the ‘My Review Requests’ navigation item at the top of the page you will then see a list of your requests. Click the ‘Show’ link alongside the one you’d like more reviews for. On the next screen you then see the ‘Order additional reviews’ link at the top of the page.

How can I become a reviewer?

Simple, click on the ‘Become a Reviewer’ navigation item at the top of the page and then you’ll be taken to a page with information about being a reviewer. On this page you will see two ‘sign up now’ button, just click one of them. Fill out the form on the next page and you’re away!

I’m a reviewer from Australia, is GST included in what I earn?

Yes GST is inclusive in the payment that you receive as a reviewer. So if you receive a $5 payment, $0.50 of that $5 is GST.


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